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Privacy Policy

Henry Poole & Co take your privacy very seriously. We ask that you read this privacy policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data.

This policy applies to information we collect about:

visitors to our website
people who do business with us/register for our service and job applicants.

The information we collect about you

When you do business with us or visit our website we may collect the following personal information from you:
Name, postal address, email address, telephone number, credit card number and expiry date and when bespoke goods are ordered personal details such as your measurements. Occasionally we may receive information about you from other sources (such as credit reference agencies) which we will add to the information which we already hold about you.

How we will use the information about you

We gather this information to allow us to process your registration, process any orders you may make or provide the goods or services requested. The relevant information is then used by us to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of goods or services in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. These statistics will not include information that can be used to identify you.

Marketing

We may also wish to provide you with information about special features of our website or any other service or goods we think may be of interest to you. If you would rather not receive this information, please send a blank email message to (email address and link). If you agree to us providing you with marketing information, you can always opt out at a later date.

Our use of cookies and other information-gathering technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.

How we protect your information

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

Access to your information and updating and correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to (email address and link) or send a letter to (name and address). We may make a small charge for this service.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to (email address) or by sending a letter to (name and address). You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

Sale of business

If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.

Changes to privacy policy

We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This privacy policy was last updated on (date).

How to contact us

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email to (email address) or send a letter to (name and address).

Links to other websites

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.